ENGINETUNER COMPETITION TERMS AND CONDITIONS
Published on 22 November 2023
Subject to future amendments and updates
- Qualifying Persons
1.1 Enginetuner Ltd (“Enginetuner”) operates competitions through its website at www.enginetuner.co.uk (the “Website”) that are skill-based games resulting in the allocation of prizes in accordance with these terms and conditions (a “Competition”).
1.2 Competitions are open to all persons aged 18 and over except for Enginetuner employees and contractors.
1.3 Enginetuner reserves the right to close a customer’s account at any time, invalidate ticket numbers or prizes won if they feel the customer is abusing the services, being abusive to other customers or staff or they have the belief that it is not genuinely the customer that is entering.
1.4 You must be located within the United Kingdom, Ireland, Northern Ireland, Isle of Man or Channel Islands to enter a Competition.
1.5 By entering into a Competition you agree to be contacted by email, text or phone to be informed of the latest draws.
- Legal Undertaking
2.1 By entering a Competition the entrant (“Entrant”, “you”, “your(s)”) will be deemed to have legal capacity to do so, you will have read and understood these terms and conditions and you will be bound by them and by any other requirements set out in any related promotional material.
2.2 Competitions are governed by English Law and any matters relating to the Competition will be resolved under English Law and the Courts of England shall have exclusive jurisdiction.
2.3 In the event that you participate in a Competition online via the Website, and by accepting these terms and conditions you confirm that you are not breaching any laws in your country of residence regarding the legality of entering our Competitions. Enginetuner will not be held responsible for any Entrant entering any of our Competitions unlawfully. If in any doubt you should immediately leave the Website and check with the relevant authorities in your country.
2.4 You understand that if you do not meet the requirements of a Qualifying Person but still enter a competition, you will not be allocated a prize and will not receive a refund for any tickets purchased.
- Competition Entry
3.1 Competitions may be entered via the Website. Enginetuner may run multiple competitions operated at the same time and each Competition will have a specific prize.
3.2 Availability and pricing of Competitions is at the discretion of Enginetuner and will be specified at the point of sale on the Website.
3.3 When playing a Competition online via the Website, follow the instructions to: (a) select the Competition you wish to enter and when you are ready to purchase your Ticket(s), provide your contact and payment details. You will need to check your details carefully and tick the declaration, confirming you have read and understood the Competition terms and conditions; (b) once you have purchased your Tickets, complete the challenge and when your payment has cleared we will contact you by email to confirm your entry into the Competition.
3.4 Enginetuner reserves the right to refuse or disqualify any incomplete entries if it has reasonable grounds for believing that an Entrant has contravened any of these terms and conditions.
3.5 The Entrant can enter the competitions a maximum number of times as displayed on the individual prize page. The limit is per person. Maximum ticket numbers vary per Competition based on the number of tickets available and the price of tickets. Any person found to be over the maximum tickets allowed for the Competition will have the excess numbers removed and refunded.
3.6 Enginetuner is entitled to specify the prize, the cost price of each ticket, the Promotion Period, the minimum number of tickets and the maximum number of tickets to be sold for each Competition.
- Promotion Periods and Postal Entries
4.1 Each Competition will run for a specified period and Enginetuner will use its best efforts to ensure that this is communicated clearly on the Website. Please see the Website for details of start and end times and dates for each Competition (a “Promotion Period”).
4.2 Acting reasonably, Enginetuner reserves the right to extend the Promotion Period of any Competition in order to be able to sell a sufficient number of tickets.
4.3 Acting reasonably, Enginetuner reserves the right to shorten the Promotion Period of any Competition if the maximum number of tickets for a Competition have been sold.
4.4 To enter a Competition by post, send an unenclosed post card with your name and email at the top clearly written. Included on the postcard should be: your name, address, DOB, contact phone number, name of prize, and the correct answer for that Competition. The postcard should be sent to Enginetuner, 1 Valley Road, Plympton, Plymouth PL7 1RF and arrive at least seven (7) days before the draw date of the Competition. We cannot accept any responsibility for postal entries received after this date as they will not be guaranteed to be entered into the draw. Postal entries will not be included in the draw if the Competition has sold out before the entry is received, or if it does not arrive with Enginetuner at least seven days before the draw date.
4.5 Postal entries are strictly limited to one entry per person, per Competition. Eligible postal entries that meet the requirements described in clause 4.4 above will be allocated one ticket in the Competition and will be included in the live draw. Postal entries will be treated in the same manner as online entries. If a postal entry ticket is chosen at random as the winner of the Competition, the ticket holder will be contacted in the normal way.
- Picking a Winner
5.1 Enginetuner will use third party software to pick a winner of each Competition at random from among the tickets sold to Qualifying Persons and allocated to eligible postal entries.
5.2 To the fullest extent possible, each Competition draw will take place live on an Enginetuner social media account platform that will be publicised in advance.
5.3 Upon receipt of a written request for a specific Competition, Enginetuner will provide further details of how the winner was chosen to demonstrate that the winner was selected at random.
5.4 There will only be one prize winner per Competition. Some Competitions may have runner up prizes and this will be clearly stated.
5.5 As soon as possible after a winner is chosen, the winner will be contacted in order to make arrangements for collection or delivery of the Competition prize. Enginetuner will attempt to contact the winner using the telephone numbers and email address provided at the time of entry (or as subsequently updated) and held securely in our database. It is the winner’s sole responsibility to check and update these details. If for any reason they are entered incorrectly, Enginetuner will not be held responsible. Entrants must carefully check their contact details have been recorded correctly.
5.6 Once a winner is drawn they will own the prize offered in the Competition and Enginetuner will make reasonable effort to contact them until the prize is delivered or collected.
5.7 All Entrants are automatically entered into a database for the purpose of conveying information as to the status of their Competition, as well as any future promotions or Competitions offered by Enginetuner. Entrants specifically agreed to this.
5.8 All prizes will be drawn on the draw date as shown on the website. Cash alternatives are not offered in place of prizes unless clearly stated.
- Competition Prizes
6.1 All prizes are selected by Enginetuner and unless clearly stated on the Website, the entrant has no right to choose an alternative prize. Details of each prize can be found on the Website. Enginetuner takes no responsibility whatsoever for the prize after delivery or collection.
6.2 In a situation where Enginetuner has not sold enough tickets to make a competition viable, we reserve the right to end the competition with a cash prize instead. This prize will be based on the number of tickets sold, minus a reasonable amount for the costs incurred to organise and market the competition.
6.3 Each prize must be accepted as awarded and is non-transferable or convertible and cannot be used in conjunction with any other vouchers, offers or discounts, including without limitation any vouchers or offers of Enginetuner or other prize suppliers.
- Winners’ Personal Data
7.1 Acceptance of the prize by the winner will mean they are required to have their name recorded and their photo and video taken by Enginetuner for promotional purposes, unless prohibited by law.
7.2 By entering a Competition, you agree to the use of your name and/or photograph or other likeness to be used for marketing purposes as required by Enginetuner if you are declared a winner.
- Limits of Liability
8.1 Enginetuner makes no representations or warranties as to the quality/suitability of any of the goods or services offered as prizes.
8.2 Except for liability for death or personal injury caused by the negligence of Enginetuner, Enginetuner shall not be liable for any loss suffered or sustained to person or property including, but not limited to, consequential (including economic) loss by reason of any act or omission by Enginetuner, or its employees, directors, contractors or agents, in connection with the supply of a Competition prize.
- Data Protection Notice
9.1 Any personal data that you supply to Enginetuner or authorise Enginetuner to obtain from a third party, for example, a credit card company, will be used by Enginetuner to administer the Competition and fulfil prizes where applicable.
9.2 In order to process, record and use your personal data, Enginetuner may disclose it to (i) any credit card company whose name you give; (ii) any person to whom Enginetuner proposes to transfer any of Enginetuner rights and/or responsibilities under any agreement Enginetuner may have with you; (iii) any person to whom Enginetuner proposes to transfer its business or any part of it; (iv) comply with any legal or regulatory requirement of Enginetuner in any country; and (v) prevent, detect or prosecute fraud and other crime.
9.3 In order to process, use, record and disclose your personal data, Enginetuner may need to transfer such information outside the United Kingdom, in which event Enginetuner is responsible for ensuring that your personal data continues to be adequately protected during the course of such transfer.
- Promoter
Enginetuner Ltd trading as Enginetuner. Company No: 04599837 Vat No: GB418100494.
Email: driversclub@enginetuner.co.uk
Website: https://www.enginetuner.co.uk
- Refunds/Return Policy
11.1 All Entries to the Competition are final and no refunds shall be made at any time or for any reason, except in the case of entries submitted after the closing Date or if Enginetuner cancels the Competition.
11.2 Each Entrant agrees that the usual requirement under the Consumer Protection (Distance Selling) Regulations 2000 for any goods and services ordered online to be supplied within 30 days will not apply to any Competition.
For any questions about these terms and conditions, please contact Enginetuner by email at driversclub@enginetuner.co.uk.
